Devops, Development, Design, and Marketing

Grand Targhee

GrandTarghee.com is a collection of services that make it much more of a PWA than your typical website. It was developed so that services could be run through the data straw that has been available in Atla, Wyomings anemic data connection. The area was recently updated with 10Gb fiber. That is a lot of fiber.

I could not even begin to express what a great job developing the digital services at Grand Targhee Resort was. It was very challenging, with a tiny team, on a shoestring budget. We loved every minute of it.

Application Layer

.net to azure, vb to php, custom api's oh my!

The application layers needed to be updated in hardware, software, and managed services. We also had to host many of those services on site.

The custom, one-off Visual Basic / IIS stack (makes me throw up in my mouth a little bit still) was maintained for a couple of years before I finally negotiated tossing it for a performant, LAMP stack. We built out the cms on WordPress and used cron for automation, and service workers to keep performance up during peak use each morning at 8:30am (lifts open at 9:00am). A majority of this implementation we set up is used still to this day!

Website Features

reporting, booking, ticket sales, events, & cms

The most important feature is that it is easy to use by managers.

WordPress proved to be an outstanding CMS once tuned up with adding some extra tables. Booking search is handled with regular expressions to Resort Data Processing, the conditions reporting is built with PHP using cron with automation occurring when a report is not posted. The webcams, oh those lovely live streaming cams are using PHP too. The events are integrated into the CMS, and ticket is managed by API integration with industry vendors.

Customer Data

rewards, promotion, newsletter, & net promoter

I worked with a vendor and account manager at InnTopia, Patrick Sande. Together we were able to set up a system for digesting all acquired data into a central system where we could then query it for marketing and promotion.

Results

google tag manager live reporting

Marketing departments want all that lovely data to do all sorts of despicable things. Google Tag Manager was a wonderful blessing. We added real time notification, a traffic dashboard, and sales tracking. This was matched up to the net promoter recommendations which gave the marketing team a valued insight and action to add and receive value form our happiest customers.